Safety & Security Supervisor

The Security Supervisor assists the Safety & Security Manager with the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.

Qualifications

• Experience in a hotel or a related field preferred.
• Principles and practices of security management, including business management practices: personnel, administrative security preventative, investigatory practices, and related legal responsibilities
• Knowledge of city laws and ordinances.
• Certificate of Completion in Safety and Security Training (must comply with State requirements)
• CPR, First Aid and Heimlich maneuver Certified.
• Ability to work a flexible schedule
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.

Responsibilities

• Approach all encounters with guests and Associates in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager
• Maintain a friendly and warm demeanor at all times.
• Assist in coordination of special events or special projects as assigned
• Assists guest with problems with hotel services
• Identifies and resolves security related problems
• Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found
• Conduct safety and security inspections weekly and as necessary.
• Oversee the cleaning and organizing of garage and dock areas.
• Investigates incidents, accidents and losses suffered by the hotel, guests, Associates and visitors.
• Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations, policies and procedures
• Assist with all security related training
• Assists in preparation of emergency management and contingency planning
• Performs other activities as assigned
• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
• Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other Associates.
• Use proper two-way radio etiquette at all times when communicating with other Associates.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Property Information